Privacy Policy
Last updated: 15 August 2026
Who we are
PikTrip (piktrip.com) is a hotel and accommodation booking website. It is built on the Nuitee Connect platform. Bookings, payments, and the underlying data processing are handled by Nuitée Travel Limited, a company incorporated and registered in Ireland, registered office at 4 Waterloo Rd, Ballsbridge, Dublin, D04 A0X3, Ireland.
What this policy covers
This Privacy Policy explains how your personal information is collected, used, processed, and shared when you use piktrip.com and make a booking through it.
Information we collect
When you use piktrip.com, we may collect:
- Personal identification information — name, email address, phone number, and similar details you provide when booking.
- Booking information — your stay dates, property choice, guest details, and any special requests.
- Technical data — IP address, browser type and version, device and operating system information, and similar data collected automatically when you visit the site.
- Usage data — information about how you use piktrip.com.
- Marketing preferences — your choices about receiving marketing communications from us.
This data is collected on the legal bases set out in the GDPR: your consent, performance of your booking contract, our legitimate business interests, and compliance with legal obligations.
How we use your information
- To process and fulfil your booking, in line with our Terms & Conditions.
- To communicate with you about your booking, including confirmations, changes, and support requests.
- To maintain and improve piktrip.com.
- To send marketing communications, where you have agreed to receive them.
Sharing your information
We share the information needed to complete your booking with the hotel or property you book, and with service providers who support the booking, payment, and hosting process — including Nuitée Travel Limited, which acts as our platform, payments, and booking fulfilment partner. These providers are required to protect your data and to comply with the GDPR and other applicable data protection law.
Your rights
Under the GDPR, you have the right to access, correct, update, or request deletion of your personal data, to object to or restrict certain processing, and to request data portability. Where processing is based on your consent, you can withdraw that consent at any time.
To exercise these rights, contact us at contact@piktrip.com. We will respond within a reasonable time and in any event within the timeframe required by law.
Cookies
piktrip.com uses cookies and similar technologies to operate the site and to understand how it is used.
Data retention
We retain personal data only for as long as necessary for the purposes it was collected for, including to meet legal, accounting, or reporting requirements.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent version.
Contact
Questions about this policy or your data: contact@piktrip.com